Ease of Use: Overall, we found the MDHearing NEO XS to be easy to use. Help is available from online, phone and email or chat. The left and right hearing aids are clearly differentiated. There are preset programs available to select an ideal hearing situation, which can be chosen from the device itself. Volume can be controlled from the device itself. These hearing aids do not support streaming music or phone calls directly to the device. This model is not water resistant.
Performance: Performance is excellent for daily use. It has a rechargeable case that uses a USB-C cable. The battery runtime should last 18 hours. Charging the device should take 2 hours and charging the case should take 3 hours. In tests, this model was able to reduce noise especially well. In practice, some found a lot of improvement in understanding dialog in movie and TV programs compared to when not wearing hearing aids, and far less improvement in hearing speech in a noisy environment. They disagreed that they could wear this model more frequently, but agreed that they had confidence wearing it. We found it generally comfortable to wear. It seemed more discreet than other models.
Sound quality: This model showed good sound quality in tests. It was far unable to meet FDA requirements for amplifying lower-pitched sounds. It was far unable to meet FDA requirements for amplifying lower-pitched sounds. There was slightly less harmonic distortion and noisy interference created in loud environments. Sound delays during hearing aid processing were reasonable. Audibility evaluations suggest this model can provide the right amount of amplification at the lowest or highest volumes.
