Ease of Use: Overall, we found the Audien Hearing Ion Pro to be very easy to use. Setting up the hearing aids is easy and intuitive with good directions, which is not part of the setup process but can be easily found under settings. Help is available from online, phone and email or chat. The left and right hearing aids are not as easily identified as other models. There are preset programs available to select an ideal hearing situation, which can be chosen from the app and the device itself. Volume can be controlled from the app and easily from the device itself. You can stream phone calls and music directly to the hearing aids. This model is not water resistant.
Performance: Performance is good for daily use. It has a rechargeable case that uses a USB-C cable. The battery runtime should last 16 hours. Charging the case should take 2 hours. In tests, this model was not able to reduce noise especially well. In practice, some found a lot of improvement in understanding dialog in movie and TV programs compared to when not wearing hearing aids, and minimal improvement in hearing speech in a noisy environment. They agreed that they could wear this model more frequently, and agreed that they had confidence wearing it. We found it generally comfortable to wear. It seemed more discreet than other models.
Sound quality: This model showed very good sound quality in tests. It exceeded FDA requirements for amplifying lower-pitched sounds. It was able to meet FDA requirements for amplifying higher-pitched sounds. Harmonic distortion and noisy interference created in loud environments was acceptable. Sound delays during hearing aid processing were reasonable. Audibility evaluations suggest this model can provide the right amount of amplification at the lowest or highest volumes.
