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    Kia Soul


    RECALL ALERT:
    There are 5 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    We expect the 2024 Soul will have about average reliability when compared to the average new car. This prediction is based on data from 2021, 2022, and 2023 models, plus the Kia brand scores.

    The 2014 Kia Soul has been recalled 5 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2014 Kia Soul owners. The owner comments describe problems respondents experienced with this vehicle.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    What Owners Say

    Keyless entry

    "I have had to replace the battery in the key fob about every 3 to 6 months. This began soon after buying the car. I was told by a tow truck driver that I was storing the key fob too close to the car when the fob was inside my house. I have moved it further from the car but I still have to replace the battery way too often."

    Anonymous, OH (2014 Kia Soul Plus Unsure)

    "At -20, the doors would not unlock. The fob worked and you could hear the mechanism but the doors and transmission remained locked. Usually one door unlocked only. You had to find it, then crawl through and use a screwdriver to unlock the transmission at the shifter."

    Anonymous, ON (2014 Kia Soul Unsure 2.0-L 4 Cyl)
    Other electrical system problem

    "When I purchased the vehicle ot was running, but had to be returned multiple times because it wouldn't start. After a few months of the dealership trying to find the problem, they finally did. Electrical short under drivers seat going to radio caused by the previous owner spilling soda."

    Anonymous, NY (2014 Kia Soul Unsure Unsure)

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    What Owners Say

    Oil leaks

    "After 100,000 miles it started using 1/2 quart of oil for each tank of gas.No smoke from exhaust or leaks noted. Kia Dealership denies recall related and denied warranty repair. Car parked for the last year and useless."

    Anonymous A., WA (2014 Kia Soul Plus 2.0-L 4 Cyl)

    "Does not actually leak oil but burns oil. Common problem with this year Kia Soul"

    Anonymous, FL (2014 Kia Soul Base 1.6-L 4 Cyl)

    "Determined internal oil leak. Only fix is new engine so 8 just put a quart of oil in every few days."

    Anonymous, OH (2014 Kia Soul Base 2.0-L 4 Cyl)

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    What Owners Say

    Engine rebuild or replacement

    "Kept burning oil and after many times in the shop, Kia finally replaced the engine."

    Anonymous, MD (2014 Kia Soul Unsure Unsure)

    "Engine seized at 114K. Kia having a massive problem with the bearings in their engines. Just got mailed a federal class action suit to join. Had new engine installed from Kia, my cost (for now). Their engines are a crime, thus the class action suit."

    Anonymous, NJ (2014 Kia Soul Exclaim 2.0-L 4 Cyl)
    Other major engine problem

    "High oil usage, power loss, stalling,gas revving. Entire car shaking."

    Anonymous A., WA (2014 Kia Soul Plus 2.0-L 4 Cyl)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Antilock braking system (ABS)

    "My brakes made odd noises for the last couple of years in which I had to pay to have fixed - wasn't cheap."

    Anonymous, NY (2014 Kia Soul Plus 2.0-L 4 Cyl)

    "Sensor failure caused braking warning light to come on abd deactivated the system"

    Anonymous A., TN (2014 Kia Soul Plus Unsure)
    Squeaking

    "The brakes squeaked."

    Anonymous, NY (2014 Kia Soul Plus 2.0-L 4 Cyl)

    Paint And Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "Paint is faded on the hood and roof area"

    Anonymous, PA (2014 Kia Soul Base 1.6-L 4 Cyl)

    "The roof rack and logo parts have had the paint ware off it looks very bad"

    Anonymous, ON (2014 Kia Soul Base 1.6-L 4 Cyl)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Backup or other camera/sensors

    "Camera to dash display connection corroded or came undone somewhere and screen no longer displays feed from the camera."

    Anonymous A., MB (2014 Kia Soul Exclaim 1.6-L 4 Cyl)
    Speakers

    "No sound at all"

    Anonymous, MA (2014 Kia Soul Base 1.6-L 4 Cyl)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    A/C compressor

    "in 2021 the ac started to get sketch. Manual transmission, when you rev to shift, the ac gets warm, it's very obvious in Texas where it's 100 out. It lately seems to be doing it more and more, but it's very very hot out."

    Anonymous, TX (2014 Kia Soul Base 1.6-L 4 Cyl)

    "My a/c would only work while I was driving, not while I was idling. This started early 2022 and I had the a/c compressor replaced in November 2023"

    Anonymous, FL (2014 Kia Soul Plus 1.6-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Catalytic converter

    "Supposedly had catalytic converter replaced by Kia dealer about a year & 1 month ago under warranty, sluggish, no power problem returned. Took to private repair facility and was told catalytic converter problem. Called dealer, they said only 1 year warranty,had private repair shop replace entire exhaust system. Problem solved"

    Anonymous, WI (2014 Kia Soul Plus 2.0-L 4 Cyl)

    "The catalytic converter failed which caused the fuel injectors to fail. The dealership told me the problem was the injectors so I paid $1300 to have them replaced. About a week later started having same issue. Took it back to dealership and told me an injector failed again but this time it was caused by the catalytic converter and the price to replace would be $2200."

    Anonymous A., FL (2014 Kia Soul Plus 1.6-L 4 Cyl)

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    What Owners Say

    Seat controls - manual

    "The back seat and split seat will not fold down and the dealer will not give me a firm estimate to repare"

    Anonymous, ON (2014 Kia Soul Base 1.6-L 4 Cyl)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Emission control devices (includes EGR)

    "The check engine light came on and there were problems with the emissions control system. It was not a cheap fix."

    Anonymous A., VA (2014 Kia Soul Plus 2.0-L 4 Cyl)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Alternator

    "Replaced. Along with belt"

    Anonymous, OH (2014 Kia Soul Base 2.0-L 4 Cyl)

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Noises And Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Steering And Suspension

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    2014 Sedans & Hatchbacks Reliability

    This Car
    vs. Similar Cars

    Kia vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Steering and Suspension
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 330,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2023 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes to power equipment and the electrical accessories. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
    Recalls
    PROVIDED BY
    AIR BAGS
    Feb 18, 2022
    Front air bags that do not deploy as intended can increase the risk of injury in a crash.
    Summary:
    Kia Motors America (Kia) is recalling certain 2014 Soul vehicles. The front air bags may not deploy during a crash if the Air Bag Control Unit (ACU) loses communication with the front impact sensors.
    What should you do:
    Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 22V096000
    Potential Number of Units Affected: 128280
    ENGINE
    Dec 02, 2020
    An engine compartment fire increases the risk of injury.
    Summary:
    Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
    What should you do:
    Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V750000
    Potential Number of Units Affected: 294756
    ENGINE, ENGINE AND ENGINE COOLING
    Feb 22, 2019
    Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
    Summary:
    Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
    What should you do:
    Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 19V120000
    Potential Number of Units Affected: 378967
    STEERING
    Sep 29, 2017
    If the pinion gear separates, steering will be lost, increasing the risk of a crash.
    Summary:
    Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
    What should you do:
    Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 17V608000
    Potential Number of Units Affected: 342381
    VEHICLE SPEED CONTROL
    Mar 02, 2015
    If the vehicle has a bent or broken accelerator pedal, the driver may have difficulty accelerating the vehicle, increasing the risk of a crash.
    Summary:
    Kia Motors America (Kia) is recalling certain model year 2014-2015 Soul and Soul electric vehicles manufactured July 21, 2013, to January 8, 2015. A section of the accelerator pedal may bend and fracture.
    What should you do:
    Kia will notify owners, and dealers will add a supporting rubber underneath the pedal stopper, free of charge. The recall began on March 24, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC116.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 15V123000
    Potential Number of Units Affected: 208858
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