Amazon’s Choice CO Detector Removed From Site After Reports of Hospitalizations
The detector was sold under the Hembisen brand and failed to alert residents to dangerous levels of carbon monoxide. CR recommends buying from known, reputable brands.
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Consumers should check their orders for carbon monoxide (CO) detectors purchased from online marketplaces, including Amazon, after Consumer Reports tied an Amazon’s Choice CO detector to reports of hospitalizations. According to reports made to the Consumer Product Safety Commission (CPSC), the device failed to alert users to dangerous levels of CO.
After spotting the complaints on the CPSC website, Consumer Reports notified Amazon, requesting action, and Amazon responded, noting that “the products in question have been removed while we investigate the safety signals in question.”
“We require all products offered in our store to comply with applicable laws, regulations, and Amazon policies,” the company stated.
How to Stay Safe from Carbon Monoxide
It’s best to purchase a CO detector from a reputable brand and retailer. A detector installed in your home should be certified by a testing organization, like UL Solutions (formerly Underwriters Laboratories) or Intertek Electrical Testing Labs (ETL). Models with a UL or ETL mark on the product or box, for example, meet the UL 2034 safety standard.
Some CO detectors are designed to discern lower levels of CO than models made for general home installation. These models, often marketed as portable detectors, can serve as early-detection tools or safety measures while you travel. Unlike regular home models, they can alert you to CO levels below 30 parts per million. They don’t replace the need for certified CO detectors installed in your home, though.
Accidental CO poisoning causes more than 400 deaths and leads to more than 100,000 emergency room visits in the U.S. every year, the U.S. Centers for Disease Control and Prevention says. At 400 parts per million, carbon monoxide can cause fatal injury within hours. Early symptoms of CO exposure include headache, dizziness, nausea, and fatigue. It’s important to install CO detectors on all levels of your home and outside any sleeping areas.
“Carbon monoxide alarms are life-saving devices, not ordinary household products,” says Charon McNabb, founder of the National Carbon Monoxide Awareness Association. “Consumers deserve confidence that the alarms they purchase have been properly evaluated to recognized standards.”
Of course, purchasing a certified detector from a reputable brand doesn’t guarantee that the device won’t malfunction. So try to test CO detectors weekly and replace them every five years.
If you believe a CO detector you’ve purchased is faulty or has failed to warn you of CO exposure, you can report the issue to the CPSC on SaferProducts.gov. While not the same as a product recall, it can lead to further CPSC investigation and raise manufacturer and public awareness of an issue.
CR’s safety experts have alerted the CPSC of the incident reports regarding the Hembisen CO detectors sold on Amazon and asked the agency to investigate.
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