GREEN CHOICE
The 2019 Jetta is less reliable than other cars from the same model year.
The Reliability score is based on our latest subscriber survey of 2019 Volkswagen Jetta owners. The owner comments describe problems respondents experienced with this vehicle.
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
"System stopped working"
Anonymous, TX (2019 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)"Map failed"
Anonymous, TX (2019 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)"loose and speed indicator doesn't always work"
Anonymous A., (2019 Volkswagen Jetta Unsure Unsure)AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.
"The air conditioning stopped working. Byers Volkswagen discovered that the compressor failed and replaced it under warranty"
Anonymous, OH (2019 Volkswagen Jetta SE 2.0-L 4 Cyl turbo)"Se dano en 2 ocasiones. La primera vez lo cubrio la garantia People First la segunda vez lo pague de mi bolsillo."
Anonymous A., (2019 Volkswagen Jetta S 1.4-L 4 Cyl turbo)"The leak started in 2021. I have taken the Jetta to the dealership every year since for the problem. It has not been repaired. They only add more refrigerant."
Anonymous A., VA (2019 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)""Hubo una alegada filtracion de gas refrigerante, esto lo alego un taller de reparacion de aire acondicionado.""
Anonymous A., (2019 Volkswagen Jetta S 1.4-L 4 Cyl turbo)Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.
"There was a recall for the fuel jet pump and the dealer made it difficult to schedule for this and it took over 4 hrs"
Anonymous, NY (2019 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)"Check engine light came on. Discovered an emissions code. Took to repair and it was a faulty purge valve. Valve stuck in open position. Was repaired by dealership under factory warantee"
Anonymous, NY (2019 Volkswagen Jetta S 1.4-L 4 Cyl turbo)"At about 40,000 miles I noticed white smoke from exhaust brought it to the dealer and they said they are unsure what it could be but the initial attempt to find the issue would be a thousand and the next possibility would be five thousand. At 40,000 miles with all preventative maintenance done on time. I do not believe vw service is up to par and therefore I no longer trust a brand of vehicle I have exclusively driven for 25 years"
Anonymous, RI (2019 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.
"Broke. Dealer would not replace under warranty."
Anonymous, (2019 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)"The door handle broke. It is attached to the door."
Anonymous, (2019 Volkswagen Jetta SE 1.4-L 4 Cyl turbo)Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.
"Vacuum Pump and line failed in August, leading to check engine light. Was replaced for the first time immediately after light turned on. So far is fixed."
Anonymous, OH (2019 Volkswagen Jetta S 1.4-L 4 Cyl turbo)Transmission rebuild or replacement, torque converter, premature clutch replacement.
"Trans wouldn't shift between 3 and 4 consistently. First service request reveal nothing working. 2nd service within 4 months required replace trans"
Anonymous A., MN (2019 Volkswagen Jetta GLI 2.0-L 4 Cyl turbo)Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.
"Oil separator was clogged leading to leak. Issue detected in August and separator replaced immediately after detection. So far problem seems resolved."
Anonymous, OH (2019 Volkswagen Jetta S 1.4-L 4 Cyl turbo)Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.
""I told the service people about all problems they came back, lied and said they fixed it""
Anonymous A., (2019 Volkswagen Jetta Unsure Unsure)Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.
Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.
Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.
Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.
Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.
Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.
Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.
Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.
Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.
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"Under 40 F , Display freezes and I lose all of the infotainment functions.. Dealer will not address even under warranty"
Anonymous A., GA (2019 Volkswagen Jetta SEL 1.4-L 4 Cyl turbo)