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Toyota Prius Prime

EPA Range: 25 miles
EPA MPG: 54 mpg

RECALL ALERT:
There is 1 recall on this vehicle. Learn More.

Reliability

Overall Reliability

The 2019 Prius Prime is more reliable than other cars from the same model year.

The 2019 Toyota Prius Prime has been recalled 1 time by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Toyota Prius Prime owners. The owner comments describe problems respondents experienced with this vehicle.

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

"It gave multiple system fault messages but never mentioned about the 12V battery. We ended up needs to tow the car to the dealer's garage. Very frustrated error messages."

Anonymous, CA (2019 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)

""During maintenance check, battery would not pass load test. Car never had any symptoms.""

Anonymous A., CA (2019 Toyota Prius Prime Premium 1.8-L 4 Cyl plug-in hybrid)
Interior lights

""After the warranty had expired, the overhead interior lights stopped working when the key fob was present or the doors opened. When I asked how much to fix, I was quoted $600 to replaced a sensor module. The lights will turn on it switched on.""

Anonymous A., CA (2019 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)
Remote engine starter

""The remote engine start was an option aimed at keeping to a member of a for fee Toyota owners group which cost money after the first year. While it was nice to be able to start the car to precool the interior and some other features, it was turned off when I didnt review membership.""

Anonymous A., CA (2019 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

What Owners Say

Premature brake wear

""scuff" noise, about once per wheel revolution."

Anonymous, MA (2019 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)
Squeaking

"About a8 months ago. replaced pads and disk sat Toyota Dealer for $1269, which I think is very excessive. And 28,223 moles was quite early for brakes, considering how softly I use them, and thatregeneration takes some of the energy/wear."

Anonymous, MA (2019 Toyota Prius Prime Plus 1.8-L 4 Cyl plug-in hybrid)

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"The panel behind the rear door windows and the rear glass window. (This area is painted black) The clear coat has been cracking and peeling off. Bothe sides of the vehicle."

Anonymous A., CA (2019 Toyota Prius Prime Premium 1.8-L 4 Cyl plug-in hybrid)
Rust

"The roof started to rust at multiple places"

Anonymous, QC (2019 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Other in-car electronics problem

""The dome light ceased turning on when needed, as did the light in the hatchback. The authorized dealer recommended a complete replacement at a high cost, which we did not pursue.""

Anonymous, CA (2019 Toyota Prius Prime Premium 1.8-L 4 Cyl plug-in hybrid)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Auxiliary battery failed the second time; Car was idle for 7 days and unable to start the vehicle."

Anonymous, (2019 Toyota Prius Prime Advanced 1.8-L 4 Cyl plug-in hybrid)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

EV Charging

Won't charge at home; won't work with some public chargers; won't fully charge; charge connection; charge port door.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

2019 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Toyota vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
EV Charging
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
Jul 24, 2019
Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
What should you do:
Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V544000
Potential Number of Units Affected: 6925
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