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    Reliability

    Predicted Reliability

    We expect the 2025 CX-5 will be much more reliable than the average new car. This prediction is based on data from 2023, 2024 and 2025 models.

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2025 Mazda CX-5 owners. The owner comments describe problems respondents experienced with this vehicle.

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Other in-car electronics problem

    ""Very, very complicated system to use. Is NOT user friendly.""

    Anonymous, FL (2025 Mazda CX-5 Select 2.5-L 4 Cyl)

    "GPS system stopped recognizing the GPS chip."

    Anonymous, TN (2025 Mazda CX-5 Premium 2.5-L 4 Cyl)
    Radio

    "Does not pick up reliable channels."

    Anonymous, FL (2025 Mazda CX-5 Select 2.5-L 4 Cyl)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    "The battery ran down very quickly when I did not physically drive the car on cold snowy days. It had to be replaced under warranty. I started driving the car frequently after that and for longer periods and have had no further problems since then. The dealerships service department was very helpful and advised me to do more than just remote start it and run it for a few minutes in the cold. It needed to be actually driven. They offered to do more testing and another battery if the problem persisted. There were no additional problems and we love the ride which is both stable and really comfortable for a small vehicle."

    Anonymous, MI (2025 Mazda CX-5 Premium 2.5-L 4 Cyl)

    ""When adjusting the power seat, it rubs on console. They said there was no adjustment. It is is going cause erosion of seat material. Also, the remote start requires syncing with a remote server that takes long time or NEVER CONNECTS. Then they will bill you about $5 a month to continue access ro the feature!""

    Anonymous, TX (2025 Mazda CX-5 Preferred 2.5-L 4 Cyl)

    "Battery failed battery test at 10m oil change and was replaced under warranty"

    Anonymous, FL (2025 Mazda CX-5 Premium 2.5-L 4 Cyl)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    New Models Predicted Reliability

    This Car
    vs. Similar Cars

    Mazda vs. Other New Car Brands Reliability

    Reliability History
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    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    Engine Major
    Engine Minor
    Engine Cooling
    Engine Electrical
    Transmission Major
    Transmission Minor
    Drive System
    Fuel System/Emissions
    Exhaust
    Suspension/Steering
    Brakes
    Climate System
    Build Quality
    Electrical Accessories
    Body Hardware
    Paint/Trim
    Noises/Leaks
    In-car Electronics
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
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