Your membership has expired

The payment for your account couldn't be processed or you've canceled your account with us.

Re-activate

Save products you love, products you own and much more!

Save products icon

Other Membership Benefits:

Savings icon Exclusive Deals for Members Best time to buy icon Best Time to Buy Products Recall tracker icon Recall & Safety Alerts TV screen optimizer icon TV Screen Optimizer and more

    Lexus RX

    EPA MPG: 22 mpg

    RECALL ALERT:
    There are 2 recalls on this vehicle. Learn More.

    Reliability

    Overall Reliability

    The 2020 RX is more reliable than other cars from the same model year.

    The 2020 Lexus RX has been recalled 2 times by NHTSA. View Recalls
    Most Common Trouble Spots
    Common Trouble Spot
    Common Trouble Spot

    Owner Reported Trouble Spots

    The Reliability score is based on our latest subscriber survey of 2020 Lexus RX owners. The owner comments describe problems respondents experienced with this vehicle.

    Noises/Leaks

    Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

    What Owners Say

    Other noises & leaks problem

    "This problem only occurs after fueling the car. There is a rattling noise which is notable when idling. Lexus is aware of this problem. Previous models have also experienced this fault."

    Anonymous, TX (2020 Lexus RX 350 3.5-L V6)

    ""Strange, high-pitched metal-like sound when the start button is pushed sometimes, like it is not properly engaging.""

    Anonymous, FL (2020 Lexus RX 350 3.5-L V6)
    Squeaks or rattles

    "It was never resolved as it can't be pinpointed"

    Anonymous, ON (2020 Lexus RX 350 3.5-L V6)

    Brakes

    Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

    What Owners Say

    Parking brake

    ""I like to do some of my own maintenance since it is so expensive to have the dealership do it. I decided to change my brake pads on both the front and back. The front pads were straightforward and easy, but because of the electronic parking brake, I had problems with the back brake pads. I could not get the parking brake motor to reverse and therefore I could not decompress the calipers. Even worse, when I tried to go through the process of reversing the motor shown on YouTube, I compressed the calipers to where I could not even get the old pads back on. Ultimately, I had to have the car towed to a shop that had the proper electronic device to change the back brake pads. Personally, I would prefer to be able to change the brake pads rather than have an electronic parking brake.""

    Anonymous A., GA (2020 Lexus RX 350 3.5-L V6)
    Rotors

    "The car would vibrate when going at high speed (over 60 mph) and slowed it down by using the brake."

    Anonymous, CT (2020 Lexus RX 350 3.5-L V6)

    Climate System

    AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

    What Owners Say

    Blower (fan) motor

    "blower not working on driver side"

    Anonymous, FL (2020 Lexus RX 350 3.5-L V6)

    ""The A/C vent to the right side of the driver quit blowing a couple of years ago. When I took it in, they "re-set" something and it worked again. It happened again last year, and they said that they could not "re-set" it again, and that they had to replace the $3500 Serv-Pro motor for that vent. A short time later the hydrolic lifts for the tailgate quit working properly, and since they had "motors" in them, that was an $1800 repair. Luckily, it was under warranty/extended warranty or I would have traded it on the spot.""

    Anonymous, FL (2020 Lexus RX 350 3.5-L V6)

    Paint/Trim

    Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

    What Owners Say

    Paint (fading, chalking, cracking, or peeling)

    "back red lenses bubbled and all of the black trim cracked and bubbled up"

    Anonymous A., SC (2020 Lexus RX 350 3.5-L V6)

    Exhaust

    Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

    What Owners Say

    Other/unsure

    ""All tires had little holes in them, called chunking, where little chunks of rubber were missing. Two tires were original @ 5 yrs old and 2 tires were around 4 yrs old, all Michelin. The dealer said it was because of SC's terrible roads, and they are terrible.""

    Anonymous A., SC (2020 Lexus RX 350 3.5-L V6)

    Fuel System/Emissions

    Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

    What Owners Say

    Fuel injection system

    ""After filling up the gas tank, the car would not start. I arranged to schedule a tow, but then I was able to get the car started. After that, the car ran fine until I filled the gas tank again. Then it would not start again. Finally, after much research, I found that a valve that controls the release of gas fumes had gotten stuck. I cleaned out the valve and the car has run fine since.""

    Anonymous A., GA (2020 Lexus RX 350 3.5-L V6)

    Suspension/Steering

    Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

    What Owners Say

    Steering linkage (includes rack and pinion)

    "There was a fluid leak. It was covered under warranty"

    Anonymous A., NC (2020 Lexus RX 350 3.5-L V6)

    Engine Electrical

    Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

    What Owners Say

    Starter

    "Starter needed replacement."

    Anonymous, SC (2020 Lexus RX 350 3.5-L V6)

    In-car Electronics

    Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

    What Owners Say

    Display screen freezes up

    "the display freezes up the toggle switch dosnt work most of the time"

    Anonymous A., SC (2020 Lexus RX 350 3.5-L V6)

    Electrical Accessories

    Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

    Engine Major

    Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

    Drive System

    Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

    Transmission Minor

    Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

    Engine Minor

    Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

    Engine Cooling

    Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

    Body Hardware

    Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

    Transmission Major

    Transmission rebuild or replacement, torque converter, premature clutch replacement.

    2020 SUVs Reliability

    This Car
    vs. Similar Cars

    Lexus vs. Other New Car Brands Reliability

    Reliability History
    * Redesign year
    00
    01
    02
    03
    04*
    05
    06
    07
    08
    09
    10*
    11
    12
    13
    14
    15
    16*
    17
    18
    19
    20
    21
    22
    23*
    24
    25
    Overall Reliability Verdict

    POTENTIAL TROUBLE SPOTS
    Powertrain
    NA
    NA
    NA
    NA
    Engine Major
    NA
    NA
    NA
    NA
    Engine Minor
    NA
    NA
    NA
    NA
    Engine Cooling
    NA
    NA
    NA
    NA
    Engine Electrical
    NA
    NA
    NA
    NA
    Transmission Major
    NA
    NA
    NA
    NA
    Transmission Minor
    NA
    NA
    NA
    NA
    Drive System
    NA
    NA
    NA
    NA
    Fuel System/Emissions
    NA
    NA
    NA
    NA
    Exhaust
    NA
    NA
    NA
    NA
    Suspension/Steering
    NA
    NA
    NA
    NA
    Brakes
    NA
    NA
    NA
    NA
    Climate System
    NA
    NA
    NA
    NA
    Build Quality
    NA
    NA
    NA
    NA
    Electrical Accessories
    NA
    NA
    NA
    NA
    Body Hardware
    NA
    NA
    NA
    NA
    Paint/Trim
    NA
    NA
    NA
    NA
    Noises/Leaks
    NA
    NA
    NA
    NA
    In-car Electronics
    NA
    NA
    NA
    NA
    Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
    Recalls
    PROVIDED BY
    AIR BAGS
    Dec 20, 2023
    An air bag that does not deploy during a crash increases the risk of injury.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
    What should you do:
    Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
    NHTSA CAMPAIGN ID Number: 23V865000
    Potential Number of Units Affected: 999901
    FUEL SYSTEM, GASOLINE
    Nov 04, 2020
    If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
    Summary:
    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
    What should you do:
    Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
    For more information:
    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
    NHTSA CAMPAIGN ID Number: 20V682000
    Potential Number of Units Affected: 1525742
    Check Vehicle for Unrepaired Recalls
    Enter a valid 17-character VIN
    Enter a valid 17-character VIN
    Change Vehicle