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Lexus RX Hybrid

EPA MPG: 36 mpg

RECALL ALERT:
There are 3 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2024 RX Hybrid has about average reliability compared to other cars from the same model year.

The 2024 Lexus RX Hybrid has been recalled 3 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2024 Lexus RX Hybrid owners. The owner comments describe problems respondents experienced with this vehicle.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"Late delivery of second key fob"

Anonymous, MO (2024 Lexus RX Hybrid 450h+ 2.4-L 4 Cyl hybrid)

"Battery died. Told that could not park for more than 2 weeks or battery would fail. Not happy with this situation"

Anonymous, WA (2024 Lexus RX Hybrid 350h Unsure)

"Rain sensing wiper did not work right"

Anonymous A., AR (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

"Fuel gauge does not work properly. Shows empty with approximately 7 gallons of fuel remaining."

Anonymous, TX (2024 Lexus RX Hybrid 350h 2.4-L 4 Cyl hybrid)

"Rear hatch door malfunction (would not open)."

Anonymous, (2024 Lexus RX Hybrid 350h Unsure)

""Starting battery died, since all door and rear hatch locks are electric it made it very difficult to enter or exit the car and impossible to open the rear hatch to jump start the car""

Anonymous, NY (2024 Lexus RX Hybrid 350h 2.4-L 4 Cyl hybrid)

""This car has been stolen twice. We have followed all Lexus recommendations, installed top of the line tracker ($850 CDN) and club. Toyota should be ashamed of themselves for being unable to install proper security.""

Anonymous, ON (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

"the transmission shifter would lock up, and it would not allow any shifting. If you turned it off. and waited a few minutes, it would start up, and did not have any problems, but it would jam up again, not related to anything. We had it looked at 4-5 times, and finally it did it at the dealership. They had to get a person from corporate to come look at it, and they did fix it, said it was contaminated (?). We could not use it for about 2 or 3 months, because we had to go out of town, down in rural ALABAMA where there are no Lexus service."

Anonymous, IL (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

"One of the cells failed"

Anonymous A., GA (2024 Lexus RX Hybrid 350h 2.4-L 4 Cyl hybrid)

"Battery died after 14 months with 6k miles"

Anonymous, MD (2024 Lexus RX Hybrid 350h 2.4-L 4 Cyl hybrid)

"Battery goes dead if car left for a few weeks"

Anonymous A., TX (2024 Lexus RX Hybrid 500h 2.4-L 4 Cyl hybrid)

"Battery went dead"

Anonymous, ID (2024 Lexus RX Hybrid 500h 2.5-L 4 Cyl hybrid)

"The battery went dead with no warning. It was impossible to open the passenger doors. Only the tailgate worked properly. Once the car was jump started there were numerous warning lights on the dashboard directing you not to drive the car"

Anonymous, PA (2024 Lexus RX Hybrid 350h 2.4-L 4 Cyl hybrid)
Keyless entry

"Battery would quickly if the keyless remote was near the vehicle for an extended period"

Anonymous, NC (2024 Lexus RX Hybrid 500h 2.5-L 4 Cyl hybrid)
Other electrical system problem

"The electric open/close rear hatch stopped working. the dealer replaced the electric latch mechanism."

Anonymous, NC (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Display screen goes blank

""Main display was blank, happened when driving, stayed blank when starting car again and stayed broken. Did not affect driving. Replaced under warranty. No problems since.""

Anonymous, TX (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

"Only happened once. Center screen went blank and radio shut off for about 10 seconds in hour 2 of a 3 hour trip. I cannot recall if the Lexus logo appeared (which would confirm a infotainment console reboot). Mostly likely, it was a reboot."

Anonymous, FL (2024 Lexus RX Hybrid 350h Unsure)
External music device interface (e.g., smart phone, MP3 player)

"The in car dash cam has not connected to my phone. My phone will not always connect to car"

Anonymous, AB (2024 Lexus RX Hybrid 350h Unsure)
In-dash navigation system (GPS)

"Display too pale...not enough color distinction...changing settings for brightness and color distinction does not enough...dealer Tech Rep says nothig else can be done !!"

Anonymous, NC (2024 Lexus RX Hybrid 350h 2.4-L 4 Cyl hybrid)
Phone pairing (e.g., Bluetooth)

"Phone volume goes up and down during same call. Miss half of conversation. Problem as I'm an MD taking ER calls."

Anonymous, IL (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

EV Battery

Electric/hybrid battery pack failure, replacement or malfunction, or cooling.

What Owners Say

Electric/hybrid battery pack replacement

"Car wouldn't start after leaving it parked while getting windows tinted. Taken to dealers and was replased after testing ."

Anonymous A., FL (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

"The hybrid battery was replaced in November of 2024. The doors could not be unlocked. Lexus came to my house to drop off a loaner car and took mine in to replace the battery."

Anonymous, IL (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

What Owners Say

CV joint

"Clicking noise when accelerating into left or right turn from stop"

Anonymous, WI (2024 Lexus RX Hybrid 350h 2.4-L 4 Cyl hybrid)
Driveshaft or axle

"Uncertain. I was not the driver"

Anonymous, ON (2024 Lexus RX Hybrid 350h Unsure)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Other noises & leaks problem

"Had an intermittent odd smell for about 6 months. Only was noticeable when the car was parked and OFF for extended time, like overnight Smelled like warm/hot electronics. Seemed heavier than air as it was the worst in the driver's area down by where my feet would go. Dealer couldn't find it, but it seemed to get a little better after they hit it with UV light. Didn't smell anything like mold. I rationalized that it was outgassing of hybrid battery as I think that there is no outside vent for it."

Anonymous, FL (2024 Lexus RX Hybrid 350h Unsure)
Squeaks or rattles

"Buzzy noise in dash on rough surface roads. Been to dealer twice. Not fixed yet. Going in for 3rd try soon."

Anonymous, WI (2024 Lexus RX Hybrid 350h 2.5-L 4 Cyl hybrid)

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

What Owners Say

Other engine cooling problem

"When the battery dies after 6k miles on the car, the ECM and several other engine computer components failed. Lexus refused to cover them under warranty and it cost me 7200 out of pocket. They claim the jump start caused the components to fail and they werent covered under warranty."

Anonymous, MD (2024 Lexus RX Hybrid 350h 2.4-L 4 Cyl hybrid)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Other major transmission & clutch problem

""Several times, while at a stop light being the first vehicle in line to turn, I experienced a situation where I had to stand on the brake to keep the car from accelerating into on coming traffic. The car would try to accelerate, stop, accelerate, stop, many times. I have had to turn the car off and on to get it to act normal.""

Anonymous, CA (2024 Lexus RX Hybrid 500h 2.5-L 4 Cyl hybrid)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

2024 SUVs Reliability

This Car
vs. Similar Cars

Lexus vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Electric Motor
EV Battery
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
BACK OVER PREVENTION
Oct 30, 2025
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What should you do:
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
For more information:
NHTSA CAMPAIGN ID Number: 25V744000
Potential Number of Units Affected: 1024407
SEAT BELTS
Feb 06, 2025
A damaged seat belt may not adequately restrain an occupant, increasing the risk of injury during a crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
What should you do:
Dealers will inspect the seat belt webbing and replace the seat belt assembly if necessary, free of charge. Owner notification letters were mailed March 20, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TA03 and 25LA03.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number: 25V059000
Potential Number of Units Affected: 40922
SEATS
Jun 27, 2024
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Summary:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
What should you do:
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V482000
Potential Number of Units Affected: 11418
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