In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
"Car play randomly disconnects. It will sometimes reconnect but not always. This happens frequently."
Anonymous A., ON (2019 Jeep Cherokee Unsure Unsure)"Screen been going crazy since day one had it looked at cant find anything wrong so it still goes black comes back on with in minutes"
Anonymous, (2019 Jeep Cherokee Limited 2.4-L 4 Cyl)""The most recent included driving straight, on a highway and the screen just went blank. When that happens there is no radio, A/C control, GPS, speedometer, etc. I have been asked if I was turning hard, bumpy road, etc., and the answer is always no. The only way to reset it is to stop, turn off the car, pray that it turns back on and then you have the display again. I cannot duplicate it and the dealership states over and over again that they don't see anything wrong and they cannot duplicate the issue.""
Anonymous, FL (2019 Jeep Cherokee Overland 3.2-L V6)"We were driving on the highway and it went blank. Got home about 15 minutes later and it came back on. Called the dealer and they said that the radio had to be replaced."
Anonymous A., NY (2019 Jeep Cherokee Latitude 2.4-L 4 Cyl)"Apparently there is a leak somewhere. System failed due to water. It was actually visible on the screen!"
Anonymous, OR (2019 Jeep Cherokee Trailhawk 2.4-L 4 Cyl)""Jeep did a uconnect update, after this the screen would shut off and then come back on and jump all over the place, turning the radio stations, turning on the a/c or heat, jump from defrost to blowing at you. Jeep said it wasn't the update fault and we ended up paying for a new unit.""
Anonymous A., OR (2019 Jeep Cherokee Latitude 2.0-L 4 Cyl turbo)"The dealership replaced it for free."
Anonymous, CA (2019 Jeep Cherokee Limited 3.2-L V6)"You can't hear your phone (YouTube) while vehicle is running."
Anonymous A., VA (2019 Jeep Cherokee Latitude Unsure)"I am not sure if these are issues with the radio or with Apple car play, or both. Apple car play often disconnects then reconnects, screen randomly and without warning flips from function to function, station to station, from Siriusxm to FM to AM, turns the air conditioning on, turns the heat on, makes a random phone call, control buttons do not respond...and more"
Anonymous A., ON (2019 Jeep Cherokee Unsure Unsure)
""More than occasionally when we use CarPlay with a cell phone, it glitches and doesnt actually connect or feels to stay connected, and then the screen doesnt work and just the radio will work. The radio also defaults to radio instead of whatever your last setting was...""
Anonymous, MD (2019 Jeep Cherokee Latitude 3.2-L V6)