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2023
New 2026
Used 2025 2024 2023 2022 2021 2020 2019 2018 2017 2008 2007 2006 2005 2004

Chrysler Pacifica

EPA MPG: 22 mpg
RECALL ALERT:
There are 10 recalls on this vehicle. Learn More.
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Reliability

Overall Reliability

The 2023 Pacifica has about average reliability compared to other cars from the same model year.

The 2023 Chrysler Pacifica has been recalled 10 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
See all 2023 Potential Trouble Spots

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2023 Chrysler Pacifica owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Display screen freezes up

"This happened several times until I shut off the engine"

Anonymous, NJ (2023 Chrysler Pacifica Touring 3.6-L V6)
Other in-car electronics problem

""We occasionally have a failure of the infotainment system which manifests as a blank display, or no access to radio or sirius or difficulty pairing either our android or apple cell phones. It can be very annoying, but it typically resolves within a half hour by itself, independently from our attempts to "fix" it.""

Anonymous A., AB (2023 Chrysler Pacifica Pinnacle 3.6-L V6)
Phone pairing (e.g., Bluetooth)

""As I mentioned earlier, the Bluetooth was showing the Doritos from my phone on the in vehicle screen and Ive been told it because there is no software update yet. Its been 2 months.""

Anonymous, VA (2023 Chrysler Pacifica Limited 3.6-L V6)
Voice control commands

"IT tells me I can't do that because the car is in motion"

Anonymous, IA (2023 Chrysler Pacifica Touring-L 3.6-L V6)
Load more

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

What Owners Say

Doors or sliding doors

""Failure to close Passenger sliding door. It wil@l close, then pop back open. (happened two days ago)""

Anonymous, IL (2023 Chrysler Pacifica Limited 3.6-L V6)
Tailgate, hatch or trunk

""Liftgate latch stuck in the closed position so the liftgate could not be opened. The dealer said the replacement latch would take a week to obtain, but it took over three months and I had to call with Chrysler customer service several times before order for the latch was filled. Then, the latch came in but the dealer never attempted to contact me, so it was not until I got a call from Chrysler customer service following up that I was able to arrange to have the latch replaced. Once the latch was replaced there have been no further problems.""

Anonymous, TX (2023 Chrysler Pacifica Limited 3.6-L V6)

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

What Owners Say

Air or water leaks

"Water inside the front floorboard every time it rained. Dealership tried 3 times to fix it then finally sent it to Braunability repairs company and they found it coming in along the wiring under and into the vehicle. They stopped the leak, finally. It was still under warranty. They said they would replace the rusted bolts and carpeting but they didnt."

Anonymous A., IN (2023 Chrysler Pacifica Unsure 3.6-L V6)
Other noises & leaks problem

"took it in to be fixed a year ago. They said it was the doors on the ventilation system not closing properly. They said they fixed it, but it still does it. It's like a putting noise."

Anonymous, IN (2023 Chrysler Pacifica Touring 3.6-L V6)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Heater system

""The heater turned on suddenly upon restarting the vehicle. After being parked for several hours, the heater would not turn on again until the next day.""

Anonymous, NJ (2023 Chrysler Pacifica Touring 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

What Owners Say

Other major transmission & clutch problem

"The vehicle has been to the dealer 4 times for a knock when shifting up or down, which is still happening. Been told this is normal, which if were the case, I would never have purchased the vehicle. Started at 6,000 miles."

Anonymous, IL (2023 Chrysler Pacifica Touring-L 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other/unsure

"L rear door weather stripping defective"

Anonymous, SC (2023 Chrysler Pacifica Touring-L 3.6-L V6)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

12V battery

"The battery had to be replaced within a month of purchase."

Anonymous A., GA (2023 Chrysler Pacifica Limited 3.6-L V6)

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

""Took the van in for an alignment and the shop said the couldn't totally align and would need to cut a slot in the top of the strut tower to get the necessary travel to adjust camber/caster (don't remember which). I declined but index up having to replace the original tires at about 45K miles. Turns out a "kit" came out that allowed for proper alignment, so my new tires weren't comprimised.""

Anonymous, (2023 Chrysler Pacifica Touring 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

What Owners Say

Engine computer

"ECM lost communication with intake PCM. Dealer replaced a module under warranty"

Anonymous A., SC (2023 Chrysler Pacifica Touring 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

2023 Minivans & 3-Row SUVs Reliability

This Car
vs. Similar Cars

Chrysler vs. Other New Car Brands Reliability

See How Other Brands Stack up
Reliability History
* Redesign year
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01
02
03
04*
05
06
07
08
09
10
11
12
13
14
15
16
17*
18
19
20
21
22
23
24
25
Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.

Learn more about car Reliability.

Recalls
PROVIDED BY
EQUIPMENT ADAPTIVE/MOBILITY
Dec 17, 2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Read Recall Details
Summary:
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
What should you do:
Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
For more information:
NHTSA CAMPAIGN ID Number: 25V877000
Potential Number of Units Affected: 1019
Hide Recall Details
EQUIPMENT ADAPTIVE/MOBILITY
Dec 17, 2025
An unsecured wheelchair can move during transit, increasing the risk of injury.
Read Recall Details
Summary:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
What should you do:
Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
For more information:
NHTSA CAMPAIGN ID Number: 25V876000
Potential Number of Units Affected: 86
Hide Recall Details
BACK OVER PREVENTION, EQUIPMENT
Jun 12, 2025
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What should you do:
Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
For more information:
NHTSA CAMPAIGN ID Number: 25V388000
Potential Number of Units Affected: 140
Hide Recall Details
AIR BAGS
May 08, 2025
An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
What should you do:
Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C.
For more information:
NHTSA CAMPAIGN ID Number: 25V302000
Potential Number of Units Affected: 250651
Hide Recall Details
AIR BAGS
Oct 24, 2024
An air bag that does not deploy during a crash increases the risk of injury.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
What should you do:
Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V793000
Potential Number of Units Affected: 26
Hide Recall Details
BACK OVER PREVENTION
Jun 13, 2024
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and¿¿Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What should you do:
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V436000
Potential Number of Units Affected: 1033433
Hide Recall Details
AIR BAGS, STEERING
Mar 14, 2024
An air bag that does not deploy in a crash can increase the risk of injury.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
What should you do:
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 24V199000
Potential Number of Units Affected: 38164
Hide Recall Details
ELECTRICAL SYSTEM
Nov 09, 2023
A fire while parked or driving can increase the risk of injury.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
What should you do:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V753000
Potential Number of Units Affected: 32
Hide Recall Details
FUEL SYSTEM, GASOLINE
Jul 20, 2023
A fuel leak in the presence of an ignition source increases the risk of a fire.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
What should you do:
Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V500000
Potential Number of Units Affected: 967
Hide Recall Details
ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM
Jan 17, 2023
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Read Recall Details
Summary:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
What should you do:
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 23V010000
Potential Number of Units Affected: 67117
Hide Recall Details
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