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Chevrolet Cruze

EPA MPG: 34 mpg

RECALL ALERT:
There are 3 recalls on this vehicle. Learn More.

Reliability

Overall Reliability

The 2018 Cruze is less reliable than other cars from the same model year.

The 2018 Chevrolet Cruze has been recalled 3 times by NHTSA. View Recalls
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2018 Chevrolet Cruze owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.

What Owners Say

Android Auto

"Oftentimes Android auto will not connect"

Anonymous A., IL (2018 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

"While the app seems to work (from my phone), the display in the car is black & non-responsive."

Anonymous, (2018 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Display screen freezes up

"Screen recently is frozen and no touch inputs work on it. I can turn things on with the manual button on the dial and switch things with my steering wheel buttons, but I can no longer switch to Bluetooth or use my car as a gps on the display. Very frustratingbut I still love the car."

Anonymous A., OH (2018 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Display screen goes blank

"When using andoid auto, screen turns black when trying to reconnect. Dealer would not investigate w/o $$. VERY disappointing experience."

Anonymous, (2018 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbocharger or supercharger, timing chain or belt.

What Owners Say

Cylinder head

""Suddenly develop slightly sluggish performance that became terrible, unreliable engine performance. My CHEVROLET dealer found a cracked cylinder head and replaced all four cylinder heads as a precaution. It was a very expensive but very successful repair.""

Anonymous, AR (2018 Chevrolet Cruze LT 1.4-L 4 Cyl turbo)
Turbo or supercharger

""The turbo waste gate went bad, causing loss of power and lower fuel efficiency. Problem has not been resolved yet.""

Anonymous, TX (2018 Chevrolet Cruze L 1.4-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, heat shields, leaks.

What Owners Say

Other exhaust system problem

""Oxygen sensor carbon not burning off, car not driven long enough distances.""

Anonymous, IL (2018 Chevrolet Cruze Premier Unsure)
Other/unsure

"I do not know because I got rid of it in 2020. I had multiple problems with it and would never get another."

Anonymous A., MD (2018 Chevrolet Cruze Unsure 1.6-L 4 Cyl diesel)

Climate System

AC compressor, blower (fan) motor, condenser, evaporator, heater system, automatic climate system, electrical failure, refrigerant leakage.

What Owners Say

Refrigerant leaks

"refrigerant is very expensive, problem may be related to the bottom of the vehicle scraping on the ground"

Anonymous, CA (2018 Chevrolet Cruze Unsure 1.4-L 4 Cyl turbo)

Electrical Accessories

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, USB ports, alarm or security system, remote engine start, heated or cooled seats, heated steering wheel, headlights, automatic headlights, automatic wipers, wireless charging pad.

What Owners Say

Keyless entry

"On occasion the key fob will not work even though the battery is new in the fob. Not often but a couple of times to be annoying."

Anonymous A., MI (2018 Chevrolet Cruze Premier 1.4-L 4 Cyl turbo)

Transmission Minor

Gear selector and linkage, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission, leaks.

What Owners Say

Slipping transmission

"Not sure."

Anonymous, KS (2018 Chevrolet Cruze Unsure 1.4-L 4 Cyl turbo)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, four-wheel-drive/all-wheel-drive components, driveline vibration, electrical failure, traction control, electronic stability control.

Fuel System/Emissions

Sensors (O₂, or oxygen, sensor), emission-control devices (includes EGR), fuel-injection system, fuel gauge/sender, fuel pump, problems filling up the tank.

Body Hardware

Windows, locks and latches, doors or sliding doors, tailgate, trunk or hatch, mirrors, seat controls (power or manual), seat belts, sunroof, convertible top, glass defect.

Suspension/Steering

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Cooling

Radiator, cooling fan, water pump, thermostat, antifreeze leaks, overheating.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, fuel leaks, oil leaks.

Noises/Leaks

Squeaks, rattles, wind noises, seals and/or weather stripping, air and water leaks.

Paint/Trim

Paint (fading, chalking, peeling, or cracking), loose interior or exterior trim or moldings, rust.

Brakes

Premature pad/rotor wear, pulsation or vibration, antilock system, parking brake, master cylinder, calipers, squeaking, brake failure, regenerative braking.

Transmission Major

Transmission rebuild or replacement, torque converter, premature clutch replacement.

Engine Electrical

Alternator, starter, hybrid battery replacement, hybrid battery related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, spark plugs and wires failure, auto stop/start.

2018 Sedans & Hatchbacks Reliability

This Car
vs. Similar Cars

Chevrolet vs. Other New Car Brands Reliability

Reliability History
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Powertrain
Engine Major
Engine Minor
Engine Cooling
Engine Electrical
Transmission Major
Transmission Minor
Drive System
Fuel System/Emissions
Exhaust
Suspension/Steering
Brakes
Climate System
Build Quality
Electrical Accessories
Body Hardware
Paint/Trim
Noises/Leaks
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 380,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2025 vehicles are holding up in 20 potential trouble spots, ranging from the engine, transmission, electric motor, EV charging, and brakes, to power equipment and the electrical accessories.
Recalls
PROVIDED BY
POWER TRAIN
Oct 29, 2020
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Summary:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
What should you do:
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 20V668000
Potential Number of Units Affected: 194105
SERVICE BRAKES, HYDRAULIC
Aug 30, 2018
A reduction of braking performance can increase the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
What should you do:
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V576000
Potential Number of Units Affected: 210628
FUEL SYSTEM, GASOLINE
May 10, 2018
A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Summary:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
What should you do:
GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V304000
Potential Number of Units Affected: 111966
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