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Consumer Reports auto experts report from the 2012 New York Auto Show in New York City.
Lincoln MKZ

What is it?  Based on the redesigned Ford Fusion, the Lincoln MKZ luxury sedan will offer three powertrains. The standard engine is the 240-hp, turbocharged 2.0-liter, Ecoboost four-cylinder, which is becoming corporate engine. Buyers can also opt for a 300-hp, 3.7-liter V6 or a 188-hp hybrid setup that Ford says will get 40 mpg on the highway. Inside, the car has a push-button shifter along with the MyLincoln Touch interface, which still uses capacitive touch-buttons instead of knobs and switches.

What is new or notable? As Lincoln’s lowest-priced model, the MKZ is expected to draw new, younger customers to the brand. To that end, the company is also focusing on customer service at its dealerships, with a new 24-hour online concierge service to help you find the exact car you want or answer any questions.

CR’s take: MyLincoln Touch has been a notably baffling system and we don't see its shortcomings addressed here. We’re all for the personal touch with consumers, but we wish new cars didn’t require personal tech support simply to operate. At least the new MKZ is gorgeous looking, nicely finished, and roomy, which should go a long way with many buyers.

When will it be available? Late 2012.

Consumer Reports New cars: A to Z

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